SilverLake offers a screen pop for several messages by making a hyperlink call through the Xperience Client Agent (XCA). The CustSrch message is an example XperienceMessageBus message. When the CustSrch message is sent to SilverLake in Xperience, it will display a customer search in SilverLake.
Here is an Angular example:
import { Component } from '@angular/core';
import * as he from 'he';
import { Logger } from '@nsalaun/ng-logger';
@Component({
styleUrls: ['./cust-srch.component.scss'],
templateUrl: './cust-srch.component.html',
})
export class HyperlinkCustSrchComponent {
private _xmlns: string;
firstName: string;
instance: string;
instanceName = '';
instRtId: string;
constructor(private logger: Logger) {
this._xmlns = 'xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://jackhenry.com/jxchange/JES/2008"';
}
createHyperlink(): void {
if (this.firstName && this.firstName.length > 0) {
// Override the global default setting:
he.encode.options.useNamedReferences = true;
if (this.instance && this.instance.length > 0) {
this.instanceName = 'Instance=' + this.instance;
}
this.instRtId = (this.instRtId && this.instRtId.length > 0) ? this.instRtId : '011001276';
const link: string = he.encode(
'jhaXp:' +
this.instanceName +
'&Msg=<CustSrch ' +
this._xmlns + '>' +
'<XPMsgRqHdr><XPHdr><InstRtId>' +
this.instRtId +
'</InstRtId></XPHdr></XPMsgRqHdr><FirstName>' +
this.firstName +
'</FirstName></CustSrch>',
{
strict: true,
},
);
this.logger.log(link);
document.getElementById('link').setAttribute('href', link);
document.getElementById('string-link').innerHTML = link;
}
}
}