CRMCustDsp message

Synapsys offers a screen pop by making a hyperlink call through the XCA. The CRMCustDsp message is the only Synapsys XperienceMessageBus message and the CustId (CIF#) is the only option. When the CRMCustDsp message is sent to Synapsys in Xperience, it will display a customer on the Synapsys 10-Second View. The message should be formatted as such:

jhaXp:Instance=yourXPInstanceName&amp;Msg=<CRMCustDsp xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://jackhenry.com/jxchange/JES/2008"><XPMsgRqHdr><XPHdr><InstRtId>yourABA</InstRtId></XPHdr></XPMsgRqHdr><CustId>CIF#</CustId></CRMCustDsp>&amp;

Below is an Angular example

import { Component } from '@angular/core';
import * as he from 'he';
import { Logger } from '@nsalaun/ng-logger';

@Component({
styleUrls: ['./crm-cust-dsp.component.scss'],
templateUrl: './crm-cust-dsp.component.html',
})
export class HyperlinkCRMCustDspComponent {
private _xmlns: string;
aba: string;
cust: string;
instance: string;
abaString: string;
custString: string;
instanceString: string;

constructor(private logger: Logger) {
  this._xmlns = 'xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://jackhenry.com/jxchange/JES/2008"';
}

createHyperlink(): void {
  if (this.aba?.length > 0 && this.cust?.length > 0 && this.instance?.length > 0) {
    // Override the global default setting:
    he.encode.options.useNamedReferences = true;

    if (this.instance && this.instance.length > 0) {
      this.instanceString = 'jhaXp:Instance=' +
        this.instance +
        '&Msg=<CRMCustDsp ' +
        this._xmlns + '>' +
        '<XPMsgRqHdr><XPHdr>';
    }

    this.aba = (this.aba && this.aba.length === 9) ? this.aba : '011001276';
    this.abaString = '<InstRtId>' + this.aba + '</InstRtId>' +
      '</XPHdr></XPMsgRqHdr>';

    if (this.cust && this.cust.length > 0) {
      this.custString = '<CustId>' + this.cust +
        '</CustId></CRMCustDsp>&amp;';
    }

    const link: string = he.encode(this.instanceString + this.abaString + this.custString,
      {
        strict: true,
      },
    );

    this.logger.log(link);
    document.getElementById('link').setAttribute('href', link);
    document.getElementById('string-link').innerHTML = link;
  }
}
}