Find Alert Recipient in a Subscription

The customer isn’t sure if they are signed up for our rewards program alerts. How do I find out?

Steps

1. The user inserts the customers name or part of it and performs a NotRecipSubSrch and can find out the ConsmRecipId and whether their alert account is active.
2. With the ConsmRecipId, the user can perform the NotRecipSubInq operation to find out which alerts they are subscribed.

• Note: It is confusing with both NotRecip and NotRecipSub operations. The difference is While both searches return the ConsmReciptID, NotRecipSrch returns the AlrtRecipId whereas NotRecipSubSrch returns whether the recipient is active for subscriptions.

NotRecipInq returns the recipient contact information records (WorkEmail and SMSNative) whereas NotRecipSubInq returns the subscriptions.

Referenced and Associated Operations

Detailed information about the operation, the request structure/response, error messages and other useful information can be obtained by clicking the operation name below.