Enterprise Solutions

Customer Relationship Inquiry

Enterprise SOAP API > Tutorials > Customer > Customer Relationship Inquiry

A customer wants to know if her grandfather is shown as being related.

Steps

  1. Optional: Perform a customer search if they don’t know their customer account.
  2. Do a customer inquiry to show family relationships.
  3. Optional: If they are wanting to know about an account or loan use see Account Relationship Inquiry use case.

Referenced and Associated Operations

It is highly recommended that as part of referencing this use case that a user becomes familiar with the following jXchange operations and their function. While the user may elect to not use the listed operation as part of their programming or workflow, knowledge of the operations listed below is essential to understanding the process set forth with this use case.

Detailed information about the operation, the request structure/response, error messages and other useful information can be obtained by clicking the operation name below.

Operation NameDescriptionXSD/WSDL Container
CustSrchSearch for an existing customer(s)Customer
CustInqInquire on existing customer informationCustomer
ParmValSrchRetrieve default canonical values for a parameterCustomer

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Last updated Thu Jul 14 2022