<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <SOAP-ENV:Header>
        <wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"
            xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
            <wsse:UsernameToken xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
                <wsse:Username>{Insert}</wsse:Username>
                <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">{Insert}</wsse:Password>
                <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2020-08-27T14:49:08Z</wsu:Created>
            </wsse:UsernameToken>
        </wsse:Security>
    </SOAP-ENV:Header>
    <SOAP-ENV:Body>
        <CrCardRptLostAdd xmlns="http://jackhenry.com/jxchange/TPG/2008">
            <MsgRqHdr>
                <jXchangeHdr>
                    <JxVer/>
                    <AuditUsrId></AuditUsrId>
                    <AuditWsId></AuditWsId>
                    <AuthenUsrId/>
                    <ConsumerName/>
                    <ConsumerProd/>
                    <Ver_1/>
                    <jXLogTrackingId>{Insert}</jXLogTrackingId>
                    <Ver_2/>
                    <InstRtId JHANull="" Rstr="">012343210</InstRtId>
                    <InstEnv>TEST</InstEnv>
                    <Ver_3/>
                    <BusCorrelId/>
                    <Ver_4/>
                    <WorkflowCorrelId/>
                    <Ver_5/>
                    <ValidConsmName>{Insert}</ValidConsmName>
                    <ValidConsmProd>{Insert}</ValidConsmProd>
                    <Ver_6/>
                </jXchangeHdr>
                <Ver_1/>
                <Ver_2/>
                <Ver_3/>
            </MsgRqHdr>
            <CrCardAcctId JHANull="" MaskVal="" Rstr="" SrchType="">4340790000000049</CrCardAcctId>
            <CrCardRptLostRec>
                <ConPhoneNum JHANull="" Rstr="" SrchType=""/>
                <CrCardIssuedNum>1</CrCardIssuedNum>
                <CrCardLostNum>1</CrCardLostNum>
                <LossStateCode>MO</LossStateCode>
                <CrCardLostDt>2020-08-26</CrCardLostDt>
                <CrCardExpDt>2020-09-28</CrCardExpDt>
                <CrCardLostLocType>Home</CrCardLostLocType>
                <RmkArray>
                    <RmkInfo>
                        <Rmk JHANull="" Rstr="" SrchType=""/>
                        <Ver_1/>
                    </RmkInfo>
                </RmkArray>
                <EFTCardPINLostType>False</EFTCardPINLostType>
                <FraudActRptType>False</FraudActRptType>
                <AddrVerifType>True</AddrVerifType>
                <ExpdCrCardDlvryType>False</ExpdCrCardDlvryType>
                <Custom/>
                <Ver_1/>
            </CrCardRptLostRec>
            <Custom/>
            <Ver_1/>
        </CrCardRptLostAdd>
    </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

CrCardRptLostAdd Questions

Q: What API call should be used to order replacement card?

A: For credit cards if the card was lost then CrCardRptLostAdd can be used and a new card will be sent to the customer. This may be an implementation question that you need to ask each FI, how they want to handle lost cards. FIs have access to the PSCU dashboard and each may desire a different behavior (whether using the app to report it, or having the customer call a bank hotline, or some other behavior).