Reset a User Password

In this guide, we will walk through how to reset a user’s password.

This is useful when a user has forgotten their password and needs to regain access to their account. The user will be sent a password reset link via the selected channel.

Prerequisites

To be successful, you will first need to authenticate and have a valid Access Token. Take a look at the Authentication Quickstart for a walkthrough of how to authenticate.

Requests

POST /a/password-reset/api/institutions/{institutionId}/users/{userId}/password/reset

curl password reset

curl --request POST \
  --url https://banno.com/a/password-reset/api/institutions/[INSTITUTION_ID]/users/[USER_ID]/password/reset \
  --header 'authorization: Bearer [ACCESS_TOKEN]' \
  --header 'content-type: application/json' \
  --data '{"method": "email"}'

• INSTITUTION_ID: The Institution ID of the financial institution
• USER_ID: The User ID of the user for which you want to reset the password
• ACCESS_TOKEN: Your access token

In this guide, we have selected the email channel to send the password reset link. See the Password Reset API Reference for additional options.

Response

The password reset endpoint will return an empty JSON object response.

password reset response

{}

The user will receive an email with the password reset link.

Next Steps

Take a look at specific documentation in the API Reference.