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Developer Resources

API by Reference > Card Services > Credit Card Report Lost Add > Developer Resources

Details

SoapActionhttp://jackhenry.com/ws/CrCardRptLostAdd
Input NameCrCardRptLostAdd
Output NameCrCardRptLostAddResponse
Input Namespacehttp://jackhenry.com/jxchange/TPG/2008
Group NameCrCard
ContainerTPG_CrCardMaster.xsd

XML Examples

CrCardRptLostAdd Request

XML
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <SOAP-ENV:Header>
    </SOAP-ENV:Header>
    <SOAP-ENV:Body>
        <CrCardRptLostAdd xmlns="http://jackhenry.com/jxchange/TPG/2008">
            <MsgRqHdr>
                <jXchangeHdr>
                    <JxVer/>
                    <AuditUsrId></AuditUsrId>
                    <AuditWsId></AuditWsId>
                    <AuthenUsrId/>
                    <ConsumerName/>
                    <ConsumerProd/>
                    <Ver_1/>
                    <jXLogTrackingId>{Insert}</jXLogTrackingId>
                    <Ver_2/>
                    <InstRtId JHANull="" Rstr="">012343210</InstRtId>
                    <InstEnv>TEST</InstEnv>
                    <Ver_3/>
                    <BusCorrelId/>
                    <Ver_4/>
                    <WorkflowCorrelId/>
                    <Ver_5/>
                    <ValidConsmName>{Insert}</ValidConsmName>
                    <ValidConsmProd>{Insert}</ValidConsmProd>
                    <Ver_6/>
                </jXchangeHdr>
                <Ver_1/>
                <Ver_2/>
                <Ver_3/>
            </MsgRqHdr>
            <CrCardAcctId JHANull="" MaskVal="" Rstr="" SrchType="">4340790000000049</CrCardAcctId>
            <CrCardRptLostRec>
                <ConPhoneNum JHANull="" Rstr="" SrchType=""/>
                <CrCardIssuedNum>1</CrCardIssuedNum>
                <CrCardLostNum>1</CrCardLostNum>
                <LossStateCode>MO</LossStateCode>
                <CrCardLostDt>2020-08-26</CrCardLostDt>
                <CrCardExpDt>2020-09-28</CrCardExpDt>
                <CrCardLostLocType>Home</CrCardLostLocType>
                <RmkArray>
                    <RmkInfo>
                        <Rmk JHANull="" Rstr="" SrchType=""/>
                        <Ver_1/>
                    </RmkInfo>
                </RmkArray>
                <EFTCardPINLostType>False</EFTCardPINLostType>
                <FraudActRptType>False</FraudActRptType>
                <AddrVerifType>True</AddrVerifType>
                <ExpdCrCardDlvryType>False</ExpdCrCardDlvryType>
                <Custom/>
                <Ver_1/>
            </CrCardRptLostRec>
            <Custom/>
            <Ver_1/>
        </CrCardRptLostAdd>
    </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

CrCardRptLostAdd FAQ

Question: What API call should be used to order replacement card?

Answer: For credit cards if the card was lost then CrCardRptLostAdd can be used and a new card will be sent to the customer. This may be an implementation question that you need to ask each FI, how they want to handle lost cards. FIs have access to the PSCU dashboard and each may desire a different behavior (whether using the app to report it, or having the customer call a bank hotline, or some other behavior).

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Last updated Wed Mar 4 2026